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Orlesa Farms Policies

"WARNING" or "ATTENTION" followed by "Under Virginia law, there is no liability for an injury to or death of a participant in an agritourism activity conducted at this agritourism location if such injury or death results from the inherent risks of the agritourism activity. Inherent risks of agritourism activities include, among others, risks of injury inherent to land, equipment, and animals, as well as the potential for you to act in a negligent manner that may contribute to your injury or death. You are assuming the risk of participating in this agritourism activity."

At Orlesa Farms, we want your stay to be as enjoyable as every other guest's stay. 


Payment: 50% of reservation is due at time of booking.  The Remainder is due 7 days prior to the arrival date and will be charged to the card saved on file.  It is the guests responsibility to ensure this full payment is made at that time, if not, the stay will be considered abandoned, available for booking, and no refund will be issued for the deposit.  Any issues with the card on file is not Orlesa Farms responsibility and rests soley on the guest.  Any bookings made with an arrival date less than 7 days from booking, 100% is due immediately.  Cancellations:  Full refund: cancellations made within 48 hours of booking if the check in date is 14 days away.  After that (13 days or less), no refund of the deposit will be made.  Any Cancellation made within 7 days of the stay will forefiet 100% of the entire stay, and monies owed at that time will be billed to the card on file.  If that payment form is invalid, you are fully responsible to provide another form of payment for the remainder owed. Again, NO REFUNDS for cancellations made within 7 days of check-in.


The following policies are in place to help make your stay a memorable one.

1.  Absolutely NO SMOKING.  Smoking at any location is strictly prohibited.  This includes inside rooms, buildings, etc but also on the entire grounds of the farm.

2.  CAUTION ADVISED: this is a working farm with inherent risks.  Whether exploring the grounds, feeding the animals, or just relaxing, you are responsible for your own actions and safety.  Please be aware that all fences should be assumed to be electrified and should not be touched or crossed.

3.  Early Check-ins-  We understand early check-ins are helpful however, please do not book 1 night, then ask if you can check-in early at 10 am.  If that is the case, book an extra night and arrive early to enjoy all the farm has to offer.  We are happy to work with early or late requests but please, keep in mind we have a responsibility to current and future guest accommodations.  We also accept last minute bookings so we can't respond to early check-in requests earlier than the day of check-in.

4.  NO PETS allowed.  Due to the other animals on the farm, other guests that may be in close proximity, etc, we can't accommodate pets.  Although we understand service dogs are important, due to the layout and structure of the farm and facilities, we can not accommodate service animals either.  

5.  This is a special and unique place, and we want to keep it that way.  Please follow the checkout instructions closely.  You will be charged for any damage to linens, furniture, damage, etc.  We are not responsible to clean up messes or specialty clean linens due to guest actions.  You are fully responsible to leave the unit as you found it.  Although we don't ask you to sweep,  dust, and mop, we do require you to respect your stay here as you would your own home!  

6.  Children are welcome.  In fact, the innkeepers have 6 children.  We are happy to get to know you while you are here but also happy to respect your privacy and want you to enjoy your stay. 


Jacuzzi and Gas Fireplace rooms-  We provide instructions on how to use both the Jacuzzi and the Gas fireplace, however, if you feel uncomfortable or have concerns, do not operate them.  You are fully responsible for understanding how to operate them. 


Fees:

Cleaning fees will be added to your reservation:

Jacuzzi suites = $49

Guest suites = $39

Cranbrook Suite, Full kitchen, living room, private fenced yard = $79


Other fees may apply:

Smoking fee/damage = $250

Late check-out fee: check out is 11 am and we must be firm.  A Noon checkout is available for $45 and will be billed automatically if your room is not vacated by 11am.    


Early Check-in:  2pm is the earliest Check in available and we are unable to garauntee any early check-in.  We recommend booking the night before if you need a check-in prior to 4pm.  Thanks


Stained or damaged Linens: Comforters=$250; Towels=$25; other linens=$15

Other fees may be charged for damages


Does not include breakfast


Full refund: cancellations made within 48 hours of booking if the check in date is 14 days away.  After that (13 days or less), no refund of the deposit will be made.  Any Cancellation made within 7 days of the stay will forefiet 100% of the entire stay, and monies owed at that time will be billed to the card on file.  If that payment form is invalid, you are fully responsible to provide another form of payment for the remainder owed. Again, NO REFUNDS for cancellations made within 7 days of check-in.


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